Forum Discussion

kikaram's avatar
kikaram
New Contributor II
5 years ago

Home Phone calls Cell Phone

I do not have long distance service on my home phone.  But the past several months, my Cox bill shows I've made long distance calls to MY CELL PHONE which is a different area code.  Cox charges .18 for a 1 second call to my cell phone.  I wasn't at home on several occasions, so what the .......... is happening ?

  • Bruce's avatar
    Bruce
    Honored Contributor III

    Call Forwarding...Simultaneous Ring?  Check the Phone Tools in your account for any enabled features.

  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III

    Have you asked cox how they were charged if no one placed them?  have them block long distance