Forum Discussion

oklajohn's avatar
oklajohn
New Contributor II
6 years ago

How to make positive recommendation for Cox employee

I was assisted last week with a problem regarding my phone voice mail by a Cox technician  named Kelli.  She was so helpful, knowledgeable, and personable  in solving my problem.  She made it seem al...
MaryF's avatar
MaryF
Former Moderator
6 years ago
Hello Oklajohn,

I'm happy to hear that you had a great customer experience. We can certainly share your compliments to Kelli's leadership team so that she can be recognized. Please email us at cox.help@cox.com with your full name, street address, a link to your forum post, and any additional details you'd like to add.

Mary
Cox Support Forums Moderator
  • oklajohn's avatar
    oklajohn
    New Contributor II
    6 years ago

    Thank you, Mary for the info.  Email has been sent.