Forum Discussion

oklajohn's avatar
oklajohn
New Contributor II
6 years ago

How to make positive recommendation for Cox employee

I was assisted last week with a problem regarding my phone voice mail by a Cox technician  named Kelli.  She was so helpful, knowledgeable, and personable  in solving my problem.  She made it seem al...
MaryF's avatar
MaryF
Former Moderator
Hello Oklajohn,

I'm happy to hear that you had a great customer experience. We can certainly share your compliments to Kelli's leadership team so that she can be recognized. Please email us at cox.help@cox.com with your full name, street address, a link to your forum post, and any additional details you'd like to add.

Mary
Cox Support Forums Moderator
oklajohn's avatar
oklajohn
New Contributor II
6 years ago

Thank you, Mary for the info.  Email has been sent.