I have contacted support by phone and by cell phone message and Cox app on cell home requesting service tech to come and see why I do not have a dial tone on my house phone. After about 5 tries, I was told I would get a message and email with Schedule. Not

I have contacted support by phone and by cell phone message and Cox app on cell home requesting service tech to come and see why I do not have a dial tone on my house phone. After about 5 tries, I was told I would get a message and email with Schedule. Never got any response. Phone still dead! Now 3 days!