Forum Discussion

GregSR's avatar
GregSR
New Contributor
5 years ago

Inbound calls hear ' please enter your password then press pound'.

Inbound callers hear ' please enter your password then press pound'. Tech support sent out two technicians. They replaced the cable - no luck. They advised to replace the modem - also no luck. What d...
DustinP's avatar
DustinP
Moderator
5 years ago
Hello GregSR,

We'll need to have this looked into further to help find a solution. Please email our support at Cox.Help@cox.com with your account information (first and last name, and address), so we can see about getting to the bottom of the issue for you. Please include when this began happening for you as well.

Dustin
Cox Forum Support Moderator
  • GregSR's avatar
    GregSR
    New Contributor
    5 years ago

    Dustin, I will make contact with them. Thank you.