Forum Discussion
Do you subscribe to Nomo and have Simultaneous Ring enabled? If so, Nomo needs 1 ring during Simultaneous Ring to screen and decide to block a call.
The "ring twice" rule is the "time" a phone receives Caller ID info.
I do subscribe to Nomo and simultaneous ring is enabled. Maybe it was my misunderstanding but I thought that if you heard your phone ring twice (unless the caller just hung up) the call was being blocked by Nomo. Lately, I'm getting a lot of calls where the phone only rings once.
- Allan4 years agoModerator@OldMainframeGuy, If the call is an illegal robocaller, Nomorobo intercepts the call and hangs up for you. Your phone will ring once letting you know that the robocall has been answered and stopped. You can find more information about Nomorobo and how it works here: nomorobo.zendesk.com/.../200536477-How-does-it-work-on-Landlines- -Allan, Cox Support Forums Moderator.
- OldMainframeGuy4 years agoNew Contributor III
Thanks for the detailed explanation.
Rob
- Bruce4 years agoHonored Contributor III
With SimRing, both your phone and Nomo will each get a ring. After Nomo gets its 1st ring, it will screen, lookup and send a block message (if applicable) back to Cox before the 2nd ring.
If this process works as designed, neither your phone or Nomo will get a 2nd ring.
If your phone was ringing twice and then the "caller" was hanging up, either Nomo or Cox was impeding the process. Sometimes, however, some malcontents will war-dial blocks of numbers to harvest a list of actually assigned and ring-able phones. They're just building a list for efficient telemarketing.
- OldMainframeGuy4 years agoNew Contributor III
Thanks for the explanation; it's good to see that Nomo is actually blocking calls. Appreciated!
Rob
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