Forum Discussion

Selma_D's avatar
Selma_D
New Contributor
5 years ago

My phone displaying "No Line" for weeks.

My phone has been displaying "No Line" for a while. Weeks. (I don't use it very often). I don't think there's an interruption in service, I think it's not connected properly. I have both green lights...
Bruce's avatar
Bruce
Honored Contributor III

Did you replace the modem when Cox upgraded the telephone technology?

Selma_D's avatar
Selma_D
New Contributor
5 years ago

Yes. A few months ago. I just noticed my Hub (Homelife) light is red. Don't know if that has anything to do with it.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago

    Dunno.  Could be attributed to the same problem.

    Reboot the modem?

    • Selma_D's avatar
      Selma_D
      New Contributor
      5 years ago

      i reboot about once a week. 

      • Bruce's avatar
        Bruce
        Honored Contributor III
        5 years ago

        Call or email Cox to re-provision your telephone modem.