Forum Discussion

Selma_D's avatar
Selma_D
New Contributor
5 years ago

My phone displaying "No Line" for weeks.

My phone has been displaying "No Line" for a while. Weeks. (I don't use it very often). I don't think there's an interruption in service, I think it's not connected properly. I have both green lights...
Selma_D's avatar
Selma_D
New Contributor

Yes. A few months ago. I just noticed my Hub (Homelife) light is red. Don't know if that has anything to do with it.

Bruce's avatar
Bruce
Honored Contributor III
5 years ago

Dunno.  Could be attributed to the same problem.

Reboot the modem?

  • Selma_D's avatar
    Selma_D
    New Contributor
    5 years ago

    i reboot about once a week. 

    • Bruce's avatar
      Bruce
      Honored Contributor III
      5 years ago

      Call or email Cox to re-provision your telephone modem.

      • Selma_D's avatar
        Selma_D
        New Contributor
        5 years ago

        I'll give it a try. Thank you.