New phone modem doesn't work.
Last week, we bought a new phone modem - Arris TM 3402A. This week I tried to connect a phone to it. No anything. No dial tone. No light on the front of the modem. The phone I used to connect to the ...
Forum Discussion
Hi Frank, we are happy to assist. Please reach out to us through Facebook private message, or Twitter DM, or if you prefer email us at cox.help@cox.com. The modem may need to be provisioned on our network for it to work.
Mike J.
Forum Moderator
