Forum Discussion

JP_Sports's avatar
JP_Sports
Contributor
6 years ago

Nomorobo and Neighborhood Spam- Totally Ineffective

Is Cox and Nomorobo ever going to add the feature that blocks neighborhood spam?  I have received more calls lately with the same first 6 digits as mine, and it’s as if Nomorobo isn’t even activated ...
KevinM2's avatar
KevinM2
Former Moderator
Hello, are you certain the feature is active on your account? One way to check is to log into your account on nomorobo.com. A robocall is a call made from a number that is reported as illegal and blocked by Nomorobo, and the system disconnects robocallers and telemarketer calls. Another way to report unwanted calls is through www.donotcall.gov. -Kevin M. Cox Support Forum Moderator
socal_transplan's avatar
socal_transplan
Contributor III
6 years ago

i have done as you said.  i apparently am in a nomorobo area but my account cannot set up correctly.  outreach to nomorobo has not netted me a response.(in 1 month).  and i have yet to find a cox tech that can guide me. 

is this false advertising?  making me think i'm getting something for "free?" fyi, i'm not that naive. 

of course if there is a fix...from the COMMUNITY out there i'd love to hear it!

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hi Social Transplant, I'd be delighted to assist in setting up the nomorobo service. For additional support, please feel free to send us an email at cox.help@cox.com, and include a link to this forum thread. I can also be reached on Twitter and Facebook as well. -Kevin M. Cox Support Forum Moderator
  • Bruce's avatar
    Bruce
    Honored Contributor III
    6 years ago
    of course if there is a fix...from the COMMUNITY out there i'd love to hear it!

    You can read the fix:  buy a call-blocker and configure as Permit Only.