Forum Discussion

JGreene's avatar
JGreene
New Contributor
4 years ago

Nomorobo

How do you cancel Nomorobo?  I went thru the Voice Tools....and set all at "off" but it is still blocking my calls...

  • BenS1's avatar
    BenS1
    Former Moderator
    Hi @ JGreene,

    Go to voicetools.cox.com , then go to settings, expand the drop-down options. Locate Nomorobo/Simultaneous Ring and turn it on. If the Noboromo phone number is in that section, make sure that you click on the little red X to remove it. Then Turn Nomorobo/Simultaneous Ring off. That should make sure that Nomorobo will not block any of your calls.

    Ben S.
    Cox Support Forums Moderator

  • RHoL495's avatar
    RHoL495
    New Contributor III

    Wish I could get it to block calls for me. Does not block any calls, and yes I have verified setup many times ?

    • BenS1's avatar
      BenS1
      Former Moderator
      Hi@RHoL495,

      I know how annoying those robocalls can be. You need to log into your Nomorobo account, go to the dashboard, and click on 'Report a Number', once you do that you can report numbers that are getting through the system.

      Ben S.
      Cox Support Forums Moderator