Forum Discussion

dward5665's avatar
dward5665
Contributor
5 years ago

Phantom calls

First I've been back here for a year or so, it seems to have disappeared... Any ways, looking at my call history that I monitor daily, I often see multiple numbers as having been dialed from here, within seconds or simultaneously, with a duration of 0 seconds. I wonder if my number is being used by spammers.
Also, unrelated, but my caller ID only works on my Panasonic phones about half the time. Any ideas?

  • dward5665's avatar
    dward5665
    5 years ago

    Thanks for the reply.

    I don't have tv through Cox, caller ID is only on the phones.  These random numbers only show up on the call history, not on the dialed number history of the Panasonic phones.  No security system, faxes, or phone modems.  Cox Voice was implemented here about a year or so ago.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago
    having been dialed from here

    From your house?  If a spammer has been spoofing your telephone number, the spoofs wouldn't record on your Cox Call History.  The spoofs would record on the spammer's system, which is probably a private network.

    Do you have a home security system?

    I'm assuming you're saying your Caller ID on TV isn't working?  If not, what else has Caller ID?  Did you upgrade your equipment to support Cox Voice (VoIP)?  This was started a few years ago but maybe your area is now transitioning.

    • dward5665's avatar
      dward5665
      Contributor
      5 years ago

      Thanks for the reply.

      I don't have tv through Cox, caller ID is only on the phones.  These random numbers only show up on the call history, not on the dialed number history of the Panasonic phones.  No security system, faxes, or phone modems.  Cox Voice was implemented here about a year or so ago.

      • Bruce's avatar
        Bruce
        Honored Contributor III
        5 years ago

        These random numbers are supposedly numbers you've dialed from your house?  Do you recognize the numbers?  Do you have Simultaneous Ring or Call Forwarding enabled on your Cox account?  You'd need to log into your Cox account and review your Phone preferences.

        Also, while you're in your Cox account, you could try resetting your DOCSIS-eMTA.  There's a feature in your account to do this.

        I don't know why I'm explaining the how-to's because you obviously log into your Cox account daily.