Forum Discussion

RedSport00's avatar
RedSport00
New Contributor II
6 years ago

Phone - Voice Tools - for over 4 weeks - No History & No Settings

Phone - Voice Tools - for over 4 weeks - No History & Settings yields:  "We are currently experiencing technical difficulties to process your settings request. Please try again."    COX - Please fi...
RedSport00's avatar
RedSport00
New Contributor II

Yes, Issue not resolved to date - Ticket is still open.

Hope to see Phone History restored very soon.

BrianM's avatar
BrianM
Moderator
6 years ago

Please test again and let us know if you are still not seeing the call history.

Brian
Cox Support Forum Moderator

  • RedSport00's avatar
    RedSport00
    New Contributor II
    6 years ago

    Not using the "App".  Voice Tools" data continues to be unavailable (18 SEP) via Cox website. Issue began mid-June when Cox "upgraded?" Phone Tools software in my area. Several tickets have been opened and password changes made by Cox,- still Phone Tolls does not present current data.

    • CrystalS's avatar
      CrystalS
      Former Moderator
      6 years ago
      Hello. All phone data can be seen on the Voice Everywhere app. You can still manage your phone settings at Cox.com. -Crystal Cox Support Forum Moderator