Forum Discussion
LisaH
Moderator
Hi Curtb. I did send you a reply at 2:29 am. Please check your spam folder. I would like for you to try another feature, Speed Dial 8, which will give me an indication as to what may be happening. Pick up your phone and wait for a dial tone > press *74 > wait for dial tone > press #2 and enter your cell phone number > press # and see if you get a confirmation tone. Please let me know if this works. Thanks, Lisa - Cox Support Forums Moderator
CurtB
6 years agoValued Contributor III
LisaH, I checked my spam folder and didn't find your email. I have a filter rule to forward all Cox email received to my Outlook account which has a rule to direct email from my Cox account to a Cox folder. It wasn't there either. I then sent a test message from my Outlook account and it immediately went through to my Cox account with no problem. It doesn't appear that your email went through.
When I entered *74, a recording began with instructions for using speed dial. When I entered #2, the recording kept playing, same as with *60. Phone Features does not appear to recognize that keys are being pressed on my land line phone. This is a new development because I used selective call rejection on 6/6/2019.
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