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WomanoftheTides's avatar
WomanoftheTides
New Contributor II
5 years ago

They can hear me but I can no longer hear them Part 2

My original post has been closed.  Problem still exists 4 months later.  I've been escalated and escalated with still no resolution.  Yesterday I got an email from the Field Supervisor that I am just...
Bruce's avatar
Bruce
Honored Contributor III
5 years ago

Your costs won't increase in all cases.  I think somebody at Cox confused something because the Technicolor CGM4141 does not have Cox Voice.  Your current combo device (DOCSIS, WiFi, eMTA) supports voice.

Are you renting the TG1682?

  • ktaylorg's avatar
    ktaylorg
    New Contributor
    5 years ago

    Yes, we are