Forum Discussion

SMTPfail's avatar
SMTPfail
New Contributor
7 years ago

unable to send cox email when the phone 7 plus not wifi

it has been 5 days I can not send email, cox smtp server blocked sending email. I have been with Apple, Verizon and even with Cox at least 3 times. all pointed to Cox outgoing server issue. phone assi...
  • BrianM's avatar
    BrianM
    7 years ago

    Make sure that your settings are up to date as we are doing away with any unsecured ports/settings for both incoming and outgoing servers.  This page will walk you through the settings.

    Brian
    Cox Support Forum Moderator

DannyS's avatar
DannyS
Moderator
7 years ago
Hello moon153, This appears as if you may need for someone to look into your account personally. We can definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us the name on the account with the full service address with a link to this thread so we can get started.