I just set up a few real callers in my Cox Voice mail for reference if I ever needed to view the Call History on the Web. I notice that the Cell App gives about 90days, while the Web gives 120 approx. With the different interface, I'm guessing that Cox just doesn't extract the same data for both the App and Web interface. At least the Web gives a better CallerID info. Really useful for checking my Phone Blocked calls. to see how many times these idiot robots call even after I block them.
You could bypass the App and just internet login to the Web Voice Tool set to get a more complete Unknown info.
Something, is better than nothing. I'd be surprised if Cox is really interested in fixing the App...with all the loss packet issues, dropped lines, no sound for selected stations on PC or cell...even the upcoming football channels...you're going to have to move on to another issue.
