Forum Discussion

raysaun's avatar
raysaun
New Contributor II
6 years ago

What are the lines displayed in red in the call history?

Some lines in the call history are displayed in red. Can someone tell me what that means?

    • CurtB's avatar
      CurtB
      Valued Contributor III

      That link works.  Someone at Cox should read and proof it though for the improperly worded English.  On a related matter, my "Voice Tools" still shows the times of calls were an hour earlier than the actual time of the call. 

      • KevinM2's avatar
        KevinM2
        Former Moderator
        Hi Curt, can you please send us an email at cox.help@cox.com, and include a link to this forum thread? We will need additional information about your profile. Once we have this information, we will submit another escalation on your behalf, to have this corrected. -Kevin M. Cox Support Forum Moderator
    • Fox's avatar
      Fox
      New Contributor

      i have a page full of missed calls over the last 2 days, and only 2 are in red, so I see no evidence that this is the correct response.