Forum Discussion

awalsh7's avatar
awalsh7
New Contributor
13 days ago

Cable Television Signal Going Out NIGHTLY!!!!!!!

For nearly the past MONTH, at random times of the night, usually beginning around 10:30 PM or so (and occasionally early evening), I have getting the blue screen, which reads: "Service Unavailable. ...
Shaun_A's avatar
Shaun_A
Moderator
13 days ago

Hello there. I certainly apologize for the service issues you have been experiencing. I can understand how frustrating it can be when the service is not working properly and you are not getting the appropriate assistance. Can you send us an email to Cox.Help@cox.com with your full name and complete address? I would like to investigate this issue for you.