Forum Discussion

Beto6_2's avatar
Beto6_2
New Contributor
7 years ago

Cancel purchase

Accidentally clicked purchase on a movie I want my money back how do I cancel purchase? 

  • XavierB's avatar
    XavierB
    Former Moderator
    Hi Bero 6.2, Thank you for contacting us. You will have an option to cancel the movie within the first 5 mins. We can take a look at your account to see if the charges were added to the account. Could you send us an email to cox.help@cox.com with your full address and the primary name on the account. - Xavier