Cloud Based DVR is bad
We have had this cloud based DVR for months now and it is progressively getting worse. Programs loose sound, jump and skip video. fast forward the timeline moves but the picture lags behind so you c...
Forum Discussion
It seems like there are SEVERAL people from all over the Country with the same DVR playback problems. This is a problem that COX has to be well aware of. PLEASE fix the problem, please don't ask if there is an error code. The error code is Many,Many people have the same problem.
@GoKnights, we apologize for having made you angry or upset. During playback of cloud DVR recordings, some customers may see an error code display instead of the selected recording, or the recording may see intermittent degradation of video quality. Please let us know if you are experiencing the following error codes during playback:
XRE-06014
XRE-03091
Aside from the playback problem, we are troubleshooting issues on a case-by-case basis. -Kevin M. Cox Support Forum Moderator
XRE-06014
XRE-03091
Aside from the playback problem, we are troubleshooting issues on a case-by-case basis. -Kevin M. Cox Support Forum Moderator
