Contour 2 Cloud DVR Playback
We upgraded to a Contour 2 system with three boxes just over a year ago. We've had ongoing issues, but in the last couple of month, the issues have worsened. Trying to playback recorded programs is a...
Forum Discussion
@MadEddie, I know you've spent a lot of time on this already and it's important that we get this picture freezing/dropouts fixed. I recommend sending us an email with your full name, address, and a brief description of this concern and error message to cox.help@cox.com so we can look into this issue further. -Allan, Cox Support Forums Moderator.
- Or, better yet, fix the problems. It's not just their neighborhood. It has to be a problem with the modems. I have multiple issues with my contour. The modem I had before I switched was way better. Had no problems with wi-fi. Switched to contour and now all connections are weaker. Charging hundreds of dollars ars for wireless garbage. I wonder what Centurylink is charging?
- @Soprano12,
I apologize for the frustration you’ve been experiencing with your Cox services and like to investigate. Please email your full address and full name to cox.help@cox.com so we can take a look. Also, include a link to this thread.
Jonathan J
Cox Moderator
