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ScottieZ's avatar
ScottieZ
New Contributor
4 years ago

Cotour TV connection

Cox SmartHelp message says that I am not connected to their network. Yesterday it said that I was disconnected. What is the difference?

  • Bruce's avatar
    Bruce
    Honored Contributor III

    Probably a distinction between a-comin' and a-goin'.

    Not connected should be you haven't logged onto Coxnet yet.

    Disconnected should be either you logged off or were disco'd from Coxnet.