Forum Discussion

Radost's avatar
Radost
New Contributor
5 years ago

Cox can not validate cable card

It has been 3 days and 3 different cable cards changed. Using on HDhomerun one way device.

Nobody seams to be able to activate it. 

I had a technician stop at my house to measure the cable signal strength and he said it is ok.

I am loosing my patience and might be time to cut the cord. I pay for Netflix hulu cbs and peacock anyways.

It ** because hdhomerun is amazing.  

But cox dont seam to want my business.

cablecard hdhomerun prime
  • LisaH's avatar
    LisaH
    Moderator
    5 years ago
    Hi Radost. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at @CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator