Forum Discussion

Timfeg's avatar
Timfeg
New Contributor
14 days ago

Delete on demand shows

Can delete normal recordings, but if I watch a show “on demand”it will not leave my list, contour app has changed recently 

 

  • Hello Timfeg. I'm sorry you are experiencing difficulty removing shows that you watch "On Demand" from your list. At this time there is no way to delete or remove any previously viewed content. As the previously viewed list grows, the older viewed items will eventually roll-off. Hopefully, in the future there may be an update that allows customers to delete those titles or for them to auto-delete after a certain time frame, but not right now. We will be moving to a new vendor for our cloud DVR platform as of December 11, 2024. The transition ensures our cloud DVR service is reliable and ready for any future advancements, offering customers the best possible DVR experience now and in the future. 

  • For account-specific support, you are welcome to reach out to us for private communication. The public forum isn't suited to protect the personal information I will need to do so.  Please reach out to us on Twitter at CoxHelp, visit us on Facebook at  https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. In private communication, please include your full name, complete address, and details of the issue as this message will not be connected to the communication unless you include the link to it. Thank you.