Recordings on my DVR randomly, loose sound, picture freezes, and or gets very pixelated. Then it jumps forward what seems like close to 10-20 seconds, sometimes more. I try to FF though it and sometimes that helps, sometimes not. Sometimes turning it off it seems to help, but again sometimes not.
The symptoms you described could occur if you had an intermittent signal issue during recording. Contact Cox and schedule a tech visit to check your signal strength. If an issue is found on Cox's side of the demarc (box on the side of your house), you won't be charged for a service call. If the issue is on your side, you'll be charged a service fee for the visit unless you have Cox Complete Care ($10.month). You can subscribe to CCC before you schedule the tech and cancel after 90 days. if you cancel before then, you'll be charged for any fees that were waived.
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