Forum Discussion

Rick's avatar
Rick
New Contributor
5 years ago

Error Codes XRE 03059 and M.3.1.4

This is a problem that goes out early morning 5am or 10pm,,but there is no tech available at those hours.  When tech comes during day the problem it  has fixed itself,so tech says everything is worki...
Impepjo's avatar
Impepjo
New Contributor
5 years ago

I have been having the same issues... In addition I have been having glitches on some channels...

  • BenS1's avatar
    BenS1
    Former Moderator
    5 years ago
    Hi @Impepjo,
    Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your Cable box?
    Ben S.
    Cox Support Forums Moderator
  • WRICHARD's avatar
    WRICHARD
    New Contributor
    4 years ago

    yep.  i had the same issue for ESPN & ESPN 2!  it happened in November and resolved itself before they could send a tech out and it happened again yesterday.  spent 3 hours chatting with two different cox reps yesterday explaining the same issue, going through the same steps as last time, and they couldn't fix the issue.  they're sending a tech on sunday. :( perfect timing for the bowl games tomorrow. ugh.

    • JonathanJ's avatar
      JonathanJ
      Former Moderator
      4 years ago
      @WRICHARD

      If you continue to have an issue after the tech visit please reach out via email
      cox.help@cox.com with your full name and address.

      Jonathan J
      Cox Moderator