Horrible service for over a month!
Come on cox get it together! It’s been over a month of just absolute horrible service! The sound keeps cutting in and out and the shows freeze! I’ll be super interested in a show and just at a part t...
Forum Discussion
If I had other options available in my area I would bid farewell to this greedy garbage telecom company.
I’m ready to change now I’m so sick of this **! I don’t care if I lose out on what little cox has given us to compensate for their horrible service it’s just not worth it anymore! Every other minute it’s cutting in and out and I keep missing important things in all the shows I watch! I’m finding myself frustrated every time I try to watch tv! I thought tv was supposed to help us relax not add more stress to our lives! I’ll compare watching tv with cox cable to watching overtime on a football game lol! The teams r tied and ur fav team has the ball and the clock is almost out of time and just as they throw the ball and ur on the edge of ur seat the tv goes out and u don’t get to see if they caught the ball and made the touchdown or not! That’s the frustration I feel every time I’m watching cox cable and I like to watch tv a lot! Basically my tv is on all day long so all day long I’m being disappointed by cox ugh! It’s just not cool cox not cool at all! Get ur sh** together already jeez!
- Hi Comowest,
I realize we've disappointed you quite a bit. We want you to be able to enjoy the service as intended. SIgnal trouble usually displays by affecting audio first. I'm sure you've performed lots of troubleshooting for this matter, including a change of cord from wall to Cox receiver/bypassing any splitters. Please email cox.help@cox.com with the complete address and your name as it appears on the account. We look forward to making things right for you.
Erica
Cox Support Forums Moderator
- Colaves1,
We want nothing more than to be your choice even as more options become available. We have replied to your main forums post and truly hope to improve our relationship.
Erica
Cox Support Forums Moderator
