Forum Discussion

tkat912's avatar
tkat912
New Contributor
3 years ago

Is COX internet required to use apps like Netflix through the contour box?

Currently have internet, cable and phone through Cox. Going to cancel internet service over slow up speeds and data limits.  If I cancel internet through Cox, then will I still be able to use apps ...
Internet and contour apps
Andrew_Wees's avatar
Andrew_Wees
Contributor III

there is no modem in the boxes it's over coax

Bruce's avatar
Bruce
Honored Contributor III
3 years ago

If you do this, you'll see the DOCSIS stuff.

  • On the remote, hold down Exit for 5 seconds
  • Press Down arrow 2 times
  • Press 2 on keypad

(This kinda confuses Contour but eventually its diagnostic page will load)

  • Highlight System
  • On remote, press OK
  • Highlight DOCSIS
  • Darkatt's avatar
    Darkatt
    Honored Contributor
    3 years ago

    Thank you, my response may have been more blunt, since I used to work for cox, and KNOW what is inside those boxes, LOL. 

    • Bruce's avatar
      Bruce
      Honored Contributor III
      3 years ago

      Did you know dead stinkbugs are inside there?

      • Darkatt's avatar
        Darkatt
        Honored Contributor
        3 years ago

        Never had any inside mine, but then I don't have bugs in my home... <G>