Forum Discussion

tkat912's avatar
tkat912
New Contributor
3 years ago

Is COX internet required to use apps like Netflix through the contour box?

Currently have internet, cable and phone through Cox. Going to cancel internet service over slow up speeds and data limits.  If I cancel internet through Cox, then will I still be able to use apps ...
Internet and contour apps
Richard_Onodugo's avatar
Richard_Onodugo
New Contributor

Does streaming an app, like ESPN+, count towards my internet plan?

Bruce's avatar
Bruce
Honored Contributor III
3 years ago

All apps use the Internet.  If you select a program from the Program Guide of a cable-box, the data is not metered.  An app, however, is metered.

  • Richard_Onodugo's avatar
    Richard_Onodugo
    New Contributor
    3 years ago

    Thanks 🙏

    So streaming apps through the contour box are also metered, right?

    • Bruce's avatar
      Bruce
      Honored Contributor III
      3 years ago

      Contour is basically a cable-box and gets all its programming from the TV distribution network.  However, to persuade subscribers from replacing cable-TV for streaming, Cox added streaming apps to Contour.

      Although your cable-box is connected to a coaxial cable (just TV, right?), any request for programming from an app will get handed off to the Internet at the Cox headend and, yes, metered.

      All apps get programming from the Internet.