Forum Discussion

mikkidee02's avatar
mikkidee02
New Contributor
3 years ago

Issues with TCM not displaying in Northwest Arkansas

I am in Springdale. TCM regularly stops displaying with an error of "This channel is having an issue, please try later"
No error number is shown.

I have tried rebooting the cable box but it does not fix anything. SHowing the guide, then trying the channel does not do anything. 

All other channels are fine and work perfectly, only TCM is affected. 

We only have cable for my wife to watch TRCM so if you cannot even do that we have no use for Cox.

cable box
COXFail
Picture
TCM
Whole Home DVR
  • BenS1's avatar
    BenS1
    Former Moderator
    3 years ago
    Hi @Mikkidee02
    I can relate to what's going on, and I want you to be able to watch your shows without interruption. I checked the feed to the area and there are no issues with channel 7 TCM. Please use the Cox App to reboot your box. If that does not work you can email us at cox.help@cox.com with your full name and address for further troubleshooting

    Ben S.
    Cox Support Forums Moderator