Forum Discussion

macias619's avatar
macias619
New Contributor
5 years ago

Keep getting V202 error with my TiVo Roamio Premier on Cox when accessing on demand Cox app

I already spent multiple hours with Cox trying to resolve and with TiVo support. They each blame each other also. I even tried factory resetting the box which tells me it’s not my equipment. It used ...
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tivo
TiVo v202
v202
  • gtjack's avatar
    gtjack
    5 years ago

    As of 2 Aug, I am getting the same issue on my Tivo Bolt in Georgia, On Demand app opens as it should, but anything selected gives the V202 error and won't play. Submitted a ticket with TIvo, but not sure if it is Tivo or Cox.

bearone2's avatar
bearone2
Contributor III

"stopped working after a TiVo update" & you still think it's a cox issue??

Andrew_Wees's avatar
Andrew_Wees
Contributor III
5 years ago

well since tivo did an update and didn't let cox know it seems cox needs to check settings between the headend and the tivo database 

  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    good luck with that!

    • Andrew_Wees's avatar
      Andrew_Wees
      Contributor III
      5 years ago

      tivo just installed software update v202 error gone  and at 7P.M.  v202 errors return no changes on our side

      • bearone2's avatar
        bearone2
        Contributor III
        5 years ago

        do you really think that cox has the time or resources to make sure everyone's 3rd party equipment updates still work with cox.?