Forum Discussion

sprint_car's avatar
sprint_car
New Contributor
5 years ago

NBCSN has had choppy/jerky video for about three weeks on myTV.

Technician was out last week and replaced my cable box but that did not fix it.  Hockey and racing was the worse I guess due to the speed of the camera action.  Hockey and racing on my other channels...
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avmiag's avatar
avmiag
New Contributor
5 years ago

Same here. Northern VA. NBCSN channel only. Sometimes problem disappears but last 2 weeks it was there 100% of the time.

  • KevinM2's avatar
    KevinM2
    Former Moderator
    5 years ago
    @avmiag, can you please email us at cox.help@cox.com, so we can investigate this further? -Kevin M. Cox Support Forum Moderator
  • npurkat3's avatar
    npurkat3
    New Contributor
    5 years ago

    I’m having the same problem. Glad this is not just my tv but incredibly annoying since all I watch is hockey 

    • KevinM2's avatar
      KevinM2
      Former Moderator
      5 years ago
      Hello, I am having this issue investigating further. When we receive additional information regarding channel NBCSN, we will gladly follow up in this thread. -Kevin M. Cox Support Forum Moderator
      • jonny's avatar
        jonny
        New Contributor
        5 years ago

        Could you please provide an update on this issue.