Forum Discussion

Labby's avatar
Labby
New Contributor
3 years ago

No HD after duplicate channels 1000-1950 removed

Since the Dec 8 change to the channel list I don’t have HD. All channels show 720p, SD and my DVR stopped recording because it’s set to record HD. I use a TiVo DVR and cable card. It looks like other...
LatitiaS's avatar
LatitiaS
Moderator
3 years ago
Hello Labby,

I am sorry to learn of your channel issues and I would like to help. Please send us an email to Cox.help@cox.com with your full service address so that we may look into your channel loss issues.
Please be sure to include the URL so that we may identify you.
I look forward to working with you.

Latitia
Cox Support Forum Moderator