Picture freezes
Why does the picture freeze on my DVR recordings? Is it because the weather is turning colder and Cox equipment is being affected? Pressing stop and then start sometimes moves the recording ahead p...
Forum Discussion
Hi Afeser and Aztecs1985,
I apologize for the trouble you are having with recording on your DVR. We want to help get it fixed. several issues may cause recordings to freeze or fail at playback . Please reach out to us privately so we can investigate this. Our email address is cox.help@cox.com Include your name full street address and a link to your forum post.
Greg
