Forum Discussion

JAC95606's avatar
JAC95606
New Contributor
3 hours ago

REGULAR CHANNELS & RECORDINGS FREEZING UP

For the past several weeks now our channels ( different ones) have been freezing up while watch a program. 

Also a lot of our recordings (again different channels) when watching them are also freezing up, and then restarting over or just stopping then going to the delete tab.

  • JulianN's avatar
    JulianN
    Moderator
    3 hours ago

    Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!