Forum Discussion

Patrish's avatar
Patrish
New Contributor II
7 years ago

Remote will not turn TV on or off and volume button not working.

My batteries are fine and my channel selector works. Cox online recommends pressing the TV button and the power button. I have no TV button on this simple remote. Any help is appreciated.
remote problem
  • MariaL's avatar
    MariaL
    7 years ago
    Hi Patrish,

    What is the model number on the back of the remote?

LatitiaS's avatar
LatitiaS
Moderator
7 years ago
Hello Patrish,

I am sorry to learn you are having trouble with the remote control. Please visit https://bit.ly/2uUX8gN for step by step instructions to program the remote. Hope this helps.