The scenic screensaver came back this afternoon for us! 🙂
We are seeing the same thing as OP, and would like to know what's going on with this as well. We'd appreciate Cox responding to this publicly so others have the benefit of understanding what is happening.
With Contour you can manage settings for the power saver option on or off, change the time-frame to populate the screensaver, or the theme (Landscape, Animals, or Entertainment). As long as a TV screen has images moving and or rotating, you shouldn't have to worry about an image getting burned on your TV screen. If there is a concern about a particular design or image on the screen saver, we can help investigate that for you if you would please email us at Cox.Help@cox.com with your name, address, and if you can share a pic or description of what it is you see on your screensaver when it appears can give us some insight.
Power Saver Option: https://www.cox.com/residential/support/contour-and-power-save-mode.html
Using the Contour Voice remote, you can hold the mic button and say Screensaver to view the screensaver options.
Thank you for the tutorial. I'm aware of how to choose the screensaver. We've been using these settings for years. What we are now seeing, out of the blue, is regardless of the screensaver you select in settings, what you end up with is rotating colors. That is the issue.
We have been experiencing the exact same thing as the OP for the last few days. Changing the settings on the screensaver has no impact on this new behavior. I also worry about the time/temp burning into my screen because it doesn’t move. It remains in the bottom left of the screen
It moves, Does not say in one place and besides TVs over the years have stopped that from happening with the improved screens and it would have to stay on for many many hours even if it would do that
My screen saver is gone on all my TVs all I get is a black screen with time in left corner . Cox doesn’t know what the problem is they sent out a tech out that didn’t know what problem was. Does anyone know ?it’s worked since 2019 we had animals and landscaping we have contour now no screen saver at all.
I’m having the same issue. Was your ever resolved? Did it come back?
It has not been resolved yet.
