"sorry there seems to be a problem" -
When I change channels I get the "sorry there seems to be a problem". I reset the receiver/DVR. It works for a while. Then it stops working and I get the "sorry" message again.
Forum Discussion
Error code "XRE-03121"
Hi Vabaylee,
We would need to send a signal to your box that will refresh the box along with doing a reset. This reset is a little different from the manual reset. Please let us know a good time for us to send the signal. Your box will turn off temporarily for a few minutes.
Xavier
Cox Social Media Support Specialist
We would need to send a signal to your box that will refresh the box along with doing a reset. This reset is a little different from the manual reset. Please let us know a good time for us to send the signal. Your box will turn off temporarily for a few minutes.
Xavier
Cox Social Media Support Specialist
