I understand how upsetting it must have been when you were not able to watch the 3rd episode of the Long Shadow series. I would be happy to look into what's going on with this for you; however, that will involve the sharing of some private account information. So that we can better assist you, please email us at cox.help@cox.com with your full name, complete street address, the details of your concern, and a link to this post. You can also reach us on Twitter/X @CoxHelp, or visit us on Facebook. Thank you.
