I notice many weekend nights my cable tv sound cuts in and out. I've reset the box mutlipe times and does not fix this. All cables to the tv an box are new and tight.
We truly appreciate your loyalty as a long-term customer and I apologize for the frustration you’ve been experiencing with your Cox services. . If you can email your full name and the street address on your Cox account to cox.help@cox.com. I’ll be happy to investigate and I'd love the opportunity to change your mind about us!