Forum Discussion

Gruntled's avatar
Gruntled
New Contributor
5 years ago

Why does Cox shrink the picture on some of the TV channels?

So I noticed Cox seems to zoom out or shrink some of the TV stations that they rebroadcasts, like CHARGE! and LAFF Networks.    If I watch them on my TV OTA with HD antenna, the TV shows have the b...
cable
contour
Gruntled's avatar
Gruntled
New Contributor

Video output shows 16:9 1080p60 HD

Zoom: None 

But I tested andcand to Full and it didn't seem to help except stretch the picture to the sides a little on Charge network, other HD 16:9 channels didn't seem to affect the zoom.

ChrisL's avatar
ChrisL
Former Moderator
5 years ago
Can you try checking a different TV and see if it also does the same thing?

-Chris
  • Gruntled's avatar
    Gruntled
    New Contributor
    5 years ago

    No I don't have any other TV iin the house that has Cox contour in that room..

    • Allan's avatar
      Allan
      Moderator
      5 years ago
      Please power cycle the cable box and let us know if there is any change. -Allan, Cox support forums moderator.
      • Gruntled's avatar
        Gruntled
        New Contributor
        5 years ago

        No that didn't help either.