Why the bill increase for January?
Received my bill statement today only to find it had an increased rate from every month I had paid previously. The bill explanation mentioned that it might be different and to check news from Cox or the Bill Messenger Center for details but I can’t find any explanation anywhere. No I’m not on some discount, new customer plan before anyone asks. Can someone explain this to me or link me to an actual explanation?2KViews0likes3CommentsThanks COX, for increasing my bill.
Well I have been a long time customer since 2018, I have had a steady monthly rate of around 190-209$, that is affordable, but now as of this morning, I checked my bill and it is 296$, and that is not affordable, and I have no idea why this happened, I do not understand why my bill jumped that much, it is insane and very wrong for my bill to be that high, because I have been dealinng with ongoing internet issues for months now, and it is a pain to try and deal with it, i send email after email showing the issues, i get phone call after phone call, tech after tech, for what? a huge bill increase, and not to mention in a pandemic, If my bill doesnt go back to what it was I will be forced to leave cox, cause this is a joke, a very bad one at that.635Views0likes2Comments