COVID-19

3 Topics

I wanted to know about making a partial payment
I couldn't afford to make a full payment this month and so I paid what I could $25 of $52 dollars. Will I be shut off? I'm having a hard time getting unemployment in Nevada and so it was all I could. Will Cox work with me? I don't want to lose my internet since it gives me the ability to potentially work from home. However I also am finding it very hard to be in contact with Cox during normal hours as well. Can I get help through email support? I don't find a answer to this question anywhere.
Rosefirelite
5 years ago Place Internet
1.1KViews
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1Comment
Overage Charges
Dear Cox, I just wanted to thank you for this warm and classy notice to your subscribers. Thank You! We’ve got you covered. Beginning March 16, 2020 through May 15, 2020 data overage charges will be paused. Customers with Unlimited or 500GB data add-on plans will receive credits for their add-on plan for two bills. During this time we have suspended sales of our data plans. We want to help make sure you have the resources you need to remain productive during the coronavirus work and school closures.
Gigabitch
5 years ago Place Internet
1KViews
0likes
2Comments
Can anyone explain why COX has not removed all Data Caps like Comcast during this time of national emergency? Right now Schools are closed, employees are being asked work at home & telecommute, and patients are asked to use telemedicine for critical..
Can anyone explain why COX has not removed all Data Caps like Comcast during this time of national emergency? Right now Schools are closed, employees are being asked work at home & telecommute, and patients are asked to use telemedicine for critical appointments. COX: PLEASE RESPOND TO THIS. others please share your opinion on this. Let's use this forum for good
macbob4cox
5 years ago Place Internet
2.2KViews
1like
5Comments