Continuosly losing lower end channels
About every 6 weeks we lose a large portion of our subscribed channels. Most of the channels on the highest spectrum (no HD) work just fine. We have a Silicon Dust HDHomeRun Prime (3 tuner cable card) with a Cox provided Cisco STA1520 tuner. On 2 TV's we are still using Microsoft's Media Center - where the problem occurs (works fine with OTA channels when not using Cox). A third TV uses Cox's Mini-box and channels not working on cable cards work fine. On one other TV and two PC's (Win10), we use Silicon Dust's HDHomerun DVR which always works with no loss of channels. Clearly the problem seems to be the cable cards. For some 20+ service calls they usually replace all splitters, and/or several cables, Cox's modem, and have also replaced the cable from our panel to the street. Each time the low signal issue is resolved - for another 6 weeks. I have also replaced my Linksys Router twice. All connections are hard wired. I thought about replacing the HDHomeRun Prime with the new Prime 6, but since I have seen the same issues on the forum with Tivo (also uses cable cards) I'll wait until Cox figures out what the problem seems to be with there cable cards. While Cox's support has been pretty good (other then the repeated issue) It is very apparent that their support of cable cards is very limited. They always send out their "lead" technicians, which also have somewhat limited knowledge (they always fix the immediate issue but can't explain why the problem keeps occurring). Consumers have been using cable cards for several years now, and as media options continue to grow, their use will also grow - this problem needs to be resolved. Please help!1.4KViews0likes1CommentCox On Demand is down for all Tivo Users Nation wide
My self and many others on Tivo Community Dot come are reporting everyone is getting V205 errors when accessing Cox on Demand. This is happening at ALL Cox Systems Nation Wide. It is like the On Demand Servers are down. This has been going on for a week now. It is not possible watch Cox on Demand. Could someone at Cox please check the Cox ON Demand servers for Tivo, they are a separate feed. Also please work with Tivo to get this fixed. Hitting Watch now several times does not work, that used to be the work around, almost like the server connection was slow or not in queue yet or was powering one. Now nothing works. Us Tivo users do Pay for the Advanced TV package to get the On Demand Service (it is advertised on the Office Cox Tivo Bolt Web Page and in the Advanced TV service package) More Info/BackGround 1. We have the Cox On Demand App or Landing as Cox likes to call it. 2. We all have the proper flags set on our cable cards, this is confirmed, plus if we did not the App would not show on our menus. 3. It looks like it trying to load the video but then it gives the error. This happens on all Movies and TV shows. 4. On Demand is advertised on the Office Cox web site, here is the URL, yet it has been down or broken a lot since its release, almost like no one cares about the Thousands of Cox Tivo customers. A search on the Tivo Community web site shows mass amounts of issues. here is the URL were Cox advertises COX ON DEMAND with the TIVO https://www.cox.com/residential/special-offers/tivo-bolt.html Personal Comment on the issue: it is almost to the point where we should get a discount on our bill for the lost service if it can not be fixed soon. Please help33KViews0likes71CommentsTivo DVR w/ MLB Extra Innings and NHL Center Ice???
Ok, so I've talked to 3 different Cox reps now and received 3 entirely different answers to the following 2 questions: The first part of the question is If I lease a cable card through Cox so I can watch and record tv with a Tivo unit am I able to still subscribe to both MLB Extra Innings and NHL Center Ice? The follow-up question is, if I am able to subscribe to both of those packages, will I be able to record the games in their entirety on my Tivo unit to watch the next day? (the wife and I are usually at work when our games air so we watch them the next day hence why being able to record them is so important to us). The 3 entirely separate answers I've received so far from Cox are as follows: 1. Online Chat Rep on Cox's site: I was told that they do offer both of the sports packages to subscribers but I wouldn't be able to see them using one of Cox's cable cards in a Tivo unit. 2. Rep inside a Cox Solutions store: I was told that yes, they offer those packages and that I would be able to watch them using a cable card in my Tivo unit but I wouldn't be able to record the games at all because they're considered pay-per-view which Cox does not permitted to be DVR'd. (Personally I don't see how these should be considered any differently than a premium channel like HBO, Showtime, etc. as it's not a single typical pay-per-view event like a boxing match - they're full seasonal sports packages and my current tv provider has no problems allowing me to record every game). 3. Satellite Cox kiosk - I was told that Cox does not have either the MLB Extra Innings or NHL Center Ice season sports packages available but if they decide to offer them in the future I should have no issues receiving or DVR'ing them using a leased cable card through my Tivo unit. As you can see all 3 answers are entirely different from the next. We currently have Cox for our internet but Directv for our tv service. Our Directv contract is almost over so we were exploring different options that are available out there for our next tv provider. As I mentioned above I wouldn't think that Cox would consider both of those sports packages as PPV events since they aren't standalone events and you're not paying per game - you're paying like you would for adding a premium channel to your lineup and I think their employees may be confusing the two as I can't imagine a cable company forcing their customers into watching 162 baseball games a year LIVE only. That just doesn't sound correct? Anyway, if anyone has a Tivo Bolt+ and MLB Extra Innings/NHL Center Ice and frequently records games to watch please let me know as that would be most appreciated.Solved3.2KViews0likes4CommentsTivo - Tuning Adapter -
Can you suggest anamplifier with active return? My efforts to have Cox solve mypixelationissues with my MoCA Tivo network has no positive results after 10 months of begging, and pleading. Have mercy. Cox denies issues with the Tuning Adapter and Cable Card and has refused my request for an upgrade to my rented hardware into the latest version(s). Will you at least suggest an amplifier that may push the signal through the additional splitters required? Thank You.3.4KViews0likes6Comments