Slow Upload Speeds; Trying to Stream on Twitch
So recently I have been trying to stream on Twitch.tv, and even thoughwe paying for the Ultimate Internet package, which includes 30mbps upload, I am only able to stream at 3500 bitrateand this still doesn't guarantee a good quality stream without dropped frames. I would also like to mention that even though we are paying for this service, I am getting an average of about 20-24mbps upload, with it very rarely reaching 30mbps. I called about this a week ago I had two techs come out so far. One came out Monday the 17th and another came out today at around noon. The first tech said everything should be fixed by Friday, but I have performed multiple speed tests since then and I have yet to see speeds remotely close to 30mbps aside from a couple trials. (see attached image) He also put in a ticket for someone from Cox's maintenance team to come and see if there were any issues on the line outside my house, and from what I have been told, everything has been resolved yet I am still experiencing less than expected upload speeds. I also have performed multiple Twitch Bandwidth tests toverify that there is an issue with my upload speed, and sure enough I get mediocre bandwidth results along with very low quality connections to servers that are close to me. (see attached image) Not sure what to do at this point because it seems like getting a tech out here for the third time would be nothing but a nuisance to them, since all they do is come here and tell me they can't do anything about it and that they will forward the issue. Hopefully someone on here can provide me with some help. Thanks
2.4 ghz wifi question
I have the Panoramic WiFi, which supports both 2.4 ghz and 5 ghz network. Anyway, my understanding is that if you are using a device (i.e.: Cell phone) that is only capable of accessing the 2.4 ghz band, then you are stuck at the slower speeds even though the Panoramic WiFi goes up to 5 ghz, which is faster. Anyway, I recently chatted with a Cox representative and he said that Cox offers a plan where you pay $15.00 more per month to access the 5 ghz network. Does that plan actually override my cellphone's 2.4 ghz limitation and allow for faster speeds over wi-fi, like the 5 ghz speeds? I currently have the 150 mbps coverage, but I'm not sure if that is strictly through an Ethernet connection or if that includes Wi-Fi. Is what the Cox representative trying to sell me for $15.00 more per month legitimate? He was actually claiming that I could get speeds greater than 150 mbps over Wi-Fi with the "upgrade". Thank You.
Speed problems : SOLVED ! More than likely Windows 10 default settings here's a tip that works
1st off - I'm a 16+ year Cox customer andthought I'd sharea success to my speed problems - I've been watching my speeds for several months - I'ma windows 10 preview participant and notice after every install my internet speeds were being "nerfed or adjusted according to windows defaults . After countless tweaks ,router resets and hours upon hours on the phone with Cox Customer service I discover this page. https://redacted.tv/2017/12/20/win10guide/This guideIfollowed to the letter and wow this fix my speed problems I hope it will help you. I'm on Fiber and upon 1st install I was get 920 up and 930 down I haveover 50 results over a period of 4 months and recently varying from 300 down/500 up to 600 Download/689 up after doing all the tweaks on the link I'm getting http://www.speedtest.net/my-result/d/e8a29822-6b35-418c-b7df-0ac7a8702703better than when I first got Giga-blast. WARNING : some of these settings are "REGEDIT" registry tweaks. If your not familiar or comfortable just Find someone who is or use the http://www.speedguide.net/files/TCPOptimizer.exe and use the setting post on theweb page … You'll be happy you did http://www.speedtest.net/my-result/d/fc478f04-884e-4856-890d-e429aafcb9b6
Apple HomePod disconnecting from internet
I’m running on a Motorola Surfboard modem and a Netgear Nighthawk router. WiFi has been great and has not had any issues. I have a Google Home, Amazon Echo, Nest thermostat, Hue bulbs, iMac, iPad, iPhone, PS4, etc. that work flawlessly on my WiFi. Yesterday I purchased 3 Apple HomePod devices and connected them to my network. Every minute or two they all lose internet connection, and about a minute later they work again. I’ve reset the devices and power cycled my modem and router but the issue continues. All other devices are working fine. I called Apple Support and ended up being handed off to one of their senior level techs. The first thing he asked me is if I had internet through Cox. He said that they have received numerous complaints similar to mine over the past 24 hours and the common theme is that everyone experiencing the issue has Cox as their internet provider. Has anyone else heard about this? The really strange part is how it is only affecting my Apple HomePods and everything else works fine. At any rate, they said their engineers are looking into it, but that it might be a good idea to contact Cox to make sure they are aware of the issue. Any advice on how to get this resolved would be greatly appreciated. Thanks in advance.
