ALL DVR recordings GONE and no scheduled recordings for next 14 days
I came home today 5/31/2018 for lunch to watch ABC Nightline and lo and behold I have absolutely none of the shows I have recorded for the last 19 months. Yes, ALL OF MY RECORDINGS ARE GONE!!!!!!!!!!!!!!!!!! First time ever! When I went to scheduled recordings It stated on the screen "No recordings scheduled for the next 14 days" WOW!!!!!!!!!! This is terrible and now my wife, grandkids and I all have to remember all the shows we programmed for the last 19 months? This is outrageous and should have NEVER happened. With 3 contour boxes surely one of these should have saved the shows. When scheduling a tech to come out they said I may have to pay a $75 service fee!? I about lost my cool for the failure of their equipment to charge me for it. Well that is a standard disclaimer they have to say and if I'm charged I will lose it. Right now I cannot record a thing. Thank goodness the NBA finals are on and there aren't too many new shows on. I try to record all 3 national news programs so this is not good. I wish there were a competitor in Tulsa, OK other than direct.tv and at&t. Hopefully someone will come up with a good it not great alternative. Time is important to me but this may end my TV viewing so much. I'm just frustrated since I pay $200 per month and lose almost 2 years of recorded shows.
ongoing television service failure - Irvine, CA
Hi, So I've contacted customer support multiple times about this and no long term solutions have been provided. Certain channels just don't work and the two technicians who've visited say thatthere are two core problems: 1) the amplifier is weak, and 2) there is a leftover cable trap somewhere in thebuilding. Both technicians have recommended that a maintenance crew come resolve the issue but two years later, we're still stuck with this garbage:https://drive.google.com/file/d/1ZVxR3X5KYWFIhn11gYOgjv9UFi7kljYu/view?usp=sharing. Can we finally fix this already? It's kind of stupid that we pay for cable then end up having to stream the respective channels online and Chrome Cast them to our TV because the television service is sh*t. 7000 building at Apricot Drive, Irvine, CA. What's it going to take to finally get this resolved - going on year two now.. Best, Overpaying Customers
ALL Cox Channels Have DISAPPEARED!!
Turn on the cable box and all you see is COX and five blocks through which a blue block keeps cycling, then an "Info" banner that says the signal is "temporarily unavailable - watch another channel" except ALL the channels say the same thing. Try to reset the cable box and of course COX says, "Outage in you area. We will fix it as soon as we can". But its going into the second day. Off course, being an unregulated government sanctioned monopoly, NO CREDIT FOR DAYS OF LOST SERVICE will be offered AND NO RUSH TO FIX IT WILL BE MADE. Twice in the last two months we were told of a planned outage to upgrade the system so we would have oh, so much better service (even though it is still worse, more unreliable, more intermittent than in the days of analog service in the 80's and 90's). Once by email, it would happen on July 6, they said. WRONG! On July 8, they email to say the wonderful update was done, and oh how lucky we are to NOW have such great reliable service. WRONG - NEVER HAPPENED! Then by door hanger on July 27. WRONG - NEVER HAPPENED! So is this >24 hour outage supposed to be the 6-hour outage that never happened? I doubt it! IT IS JUST A CONTINUED ABUSE OF CUSTOMERS SUBJECTED TO A GOVERNMENT GRANTED TV AND INTERNET MONOPOLY IN AN AREA WHERE THERE IS NO OTA CAPABILITY, AND COX HAS "CONVINCED" LOCAL OFFICIALS TO DENY PERMITS FOR COMPETITORS WHO WANTED TO RUN FIBRE-OPTIC FOR COMPETING SERVICES. "COX" - say it out loud - its all in the name.program not there
pulled up cheers on the voice remote now on hallmark noticed the new enhancements watch season 1 free howis it free when it says free then it and pulls up Netflix that is misleading and false advertising it does not even say Netflix anywhere on it if it said Netflix i wouldn't be so upset you would think hallmark on demand
EAS override is inoperative, but only part of the time
I live in Ocala and whenever I get an EAS override on my cable boxes, I sometimes get Cox's "Call to subscribe" message, as though I do not have a cable subscription. It most recently happened around 5:05 PM on 9/2 (possibly related to Hurricane Dorian; portions of Marion County were under a Tropical Storm Watch as of the alert time) but happens intermittently whenever an EAS code appears on my cable box. The problem is compounded by the fact that, whenever I get an EAS message from Alachua County (via WUFT), the system works as intended:I get a sequence of 4 screens of text (2 in english, 2 in spanish) with 2 EAS audio loops, all detailing the alert,then back to programming. It's just that whenever the EAS message does NOT originate from WUFT that the "call to subscribe" message appears.
