is it normal for cox customer support to ask for your ID and password? contour tv error tvapp-00281 is why i contact cs
currently my contour tv internet doesnt work. using watchtv.cox.com i get currently resuming and then error code tvapp-00281. im using google chrome, but i tested it on firefox and on a different computer. same error. while contacting cox customer support this is what they asked: 10:55:32 AM [Ray N.] Ok. I am working on the ticket. For troubleshooting, the back-office video support team requests your Cox User ID and password. Are you willing to give that to us? at the end of the conversation they summited a ticket (my problem is still there). so two questions. anyone know why im getting this error and is it normal for cs to ask for your login and password. i refuse to give it to ray.
Phone Scam? I was supposedly called from Cox from 402-526-7359
Phone Scam? I was supposedly called from Cox from 402-526-7359 and told that if I pay $99, that my monthly charges from Cox would go down $25 for the next two years. And, they wanted me to give them a credit card number to charge the $99 to. I didn't give them my card number. Was this a scam?