Gigablast WiFi super slow
My wife and I pay extra money every month for the Gigablast because it was supposed to be able to support all of our devices but ever since we’ve had it we have to pause devices and disconnect others just so the ones we’re using at the moment can function semi properly. We live in a small house so I thought maybe that might be interfering but we’ve had WiFi here before and it’s never been this bad. Is there an extension for the cords for the modem so i could move it closer to the bedrooms? I have the TechnicolorCGM4140COM Gateway that came with the gigablast installment
Daily restarts at the same time
Every day at 5:19 am, my ArrisTG1682G restarts itself. I have attempted tech support, where they just check for outages. I have downloaded the WiFi app, searched and found no help there, no settings that control such an event. I have logged into the modem's interface and looked for any type of settings to change the time it resets or to disable this feature completely.We're looking to move into a house and noticed it doesn't have any cable outlets. How much would it cost to install one in the living room for a modem?
There's not a single one in the whole house! I don't know if they never had internet or...something else I guess. There aren't any phone outlets either.Stop blaming Cox, you whiners!
Since I first discovered this forum I've read many dozens of questions in which users blame Cox for their email or internet problems. Many others chime in with posts like "Yeah, I have the same problem" or something like "Me too. I'm sick of it. Cox **" But have these whiners called Cox technical support, describing their problem in an intelligible and thoroughly descriptive manner? I can surmise from the posts and replies that the answer is mostly "No". My experience with Cox has been more then satisfactory. I did have to call Cox technical support once for a modem issue that only they could resolve.. And they did, in a heartbeat. If you have internet problems and your device is a PC then I can tell you the primary source of such problems are: - Registry cleaners like Ccleaner et al. If you let programs such as this modify your registry you might as well reinstall Wndows to get it working properly again. - Installing device drivers from "who knows where". - 3rd-party ant-malware software. You don't need that **. Rely on Windows Defender. - Editing your registry or configuration based on info from non-Microsoft websites or upon the advice of your neighbor's cousin's 14 year old "PC guru" son. And the list goes on. I'm an EE and certified IT specialist. Let Windows take care of itself. Uninstall 3rd party anti-malware software. Don't install drivers from ANY of the many "device driver" sites. Don't open emails from sources you don't recognize and don't go browsing where you shouldn't be browsing. Or you could install one of the many Linux distros. But if you're not an expert coder you'll find yourself up the creak without a paddle. At this point all I can say is that I'm running Window 10 with all current updates installed and my device drivers are maintained by appropriate sources. Windows runs great and my Cox internet connectivity is impeccable. If you have a problem, call Cox. Most of the recommendations you may receive here are 3rd party misinformation, even from the moderator (sorry, whoever you are but dems da facts).
CM1100 - New gigablast user stuck at 300M instead of 1000
A few weeeks back I got a CM1100 Netgear Modem, and upgraded my cox service to gigblast I have never seen the gigablast speed The best I have achieved is 300MB speed Im wondering if the cox side still thinks I have a docsis 3.0 instead of a 3.1? Any ideas? Can anyone who gets close to gigablast tell me what looks different on their modem status page? Looking at the modem status screen I see this Frequency start Value This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect. Starting Frequency 957000000 Startup Procedure Procedure Status Comment Acquire Downstream Channel 957000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Security Enable BPI+ IP Provisioning Mode Honor MDD IPv4 only Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR / MER Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked QAM256 30 957000000 Hz 5.3 dBmV 36.0 dB 61669842 97 0 2 Locked QAM256 1 783000000 Hz 13.3 dBmV 40.2 dB 60487815 1 0 3 Locked QAM256 2 789000000 Hz 13.3 dBmV 40.3 dB 60489916 1 0 4 Locked QAM256 3 795000000 Hz 12.9 dBmV 40.2 dB 60493728 0 0 5 Locked QAM256 4 801000000 Hz 13.3 dBmV 40.2 dB 60497363 1 0 6 Locked QAM256 9 831000000 Hz 12.2 dBmV 39.6 dB 60500186 3 0 7 Locked QAM256 10 837000000 Hz 11.2 dBmV 39.2 dB 60503835 5 0 8 Locked QAM256 11 843000000 Hz 10.9 dBmV 39.0 dB 60507754 5 0 9 Locked QAM256 12 849000000 Hz 10.7 dBmV 38.8 dB 60512315 7 0 10 Locked QAM256 17 879000000 Hz 11.3 dBmV 38.8 dB 60516091 2 0 11 Locked QAM256 18 885000000 Hz 10.3 dBmV 38.5 dB 60519793 3 0 12 Locked QAM256 19 891000000 Hz 10.8 dBmV 38.7 dB 60523433 3 0 13 Locked QAM256 20 897000000 Hz 10.4 dBmV 38.4 dB 60527196 6 0 14 Locked QAM256 21 903000000 Hz 10.0 dBmV 38.4 dB 44869778 7612 15897 15 Locked QAM256 22 909000000 Hz 10.2 dBmV 38.5 dB 60532825 1515 112 16 Locked QAM256 25 927000000 Hz 8.5 dBmV 37.6 dB 60538264 57 0 17 Locked QAM256 26 933000000 Hz 7.3 dBmV 37.1 dB 60541902 39 0 18 Locked QAM256 27 939000000 Hz 6.8 dBmV 36.6 dB 60545505 71 0 19 Locked QAM256 28 945000000 Hz 6.6 dBmV 36.6 dB 60549284 69 0 20 Locked QAM256 29 951000000 Hz 5.6 dBmV 36.1 dB 60553768 118 0 21 Locked QAM256 33 357000000 Hz 12.3 dBmV 39.2 dB 60556741 0 0 22 Locked QAM256 34 363000000 Hz 12.2 dBmV 39.6 dB 60560128 0 0 23 Locked QAM256 35 369000000 Hz 12.1 dBmV 39.5 dB 60564041 0 0 24 Locked QAM256 36 375000000 Hz 11.9 dBmV 39.3 dB 60567711 0 0 25 Locked QAM256 37 381000000 Hz 11.9 dBmV 39.4 dB 60571539 0 0 26 Locked QAM256 38 387000000 Hz 11.7 dBmV 39.3 dB 60575010 0 0 27 Locked QAM256 41 405000000 Hz 12.0 dBmV 39.4 dB 60579149 0 0 28 Locked QAM256 42 411000000 Hz 12.3 dBmV 39.4 dB 60582768 0 0 29 Locked QAM256 43 417000000 Hz 12.2 dBmV 39.5 dB 60586217 0 0 30 Locked QAM256 44 423000000 Hz 12.4 dBmV 39.5 dB 60589745 0 0 31 Locked QAM256 45 429000000 Hz 12.1 dBmV 39.3 dB 60588834 0 0 32 Locked QAM256 46 435000000 Hz 12.2 dBmV 39.4 dB 60591040 0 0 Upstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power 1 Locked ATDMA 1 16900000 Hz 46.0 dBmV 2 Locked ATDMA 2 23500000 Hz 47.0 dBmV 3 Locked ATDMA 3 29900000 Hz 47.8 dBmV 4 Locked ATDMA 4 36300000 Hz 48.8 dBmV 5 Not Locked Unknown 0 0 Hz 0.0 dBmV 6 Not Locked Unknown 0 0 Hz 0.0 dBmV 7 Not Locked Unknown 0 0 Hz 0.0 dBmV 8 Not Locked Unknown 0 0 Hz 0.0 dBmV Downstream OFDM Channels Channel Lock Status Modulation / Profile ID Channel ID Frequency Power SNR / MER Active Subcarrier Number Range Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked 0, 1, 2, 3, 255 159 300000000 Hz 16.7 dBmV 40.8 dB 1108 ~ 2987 195786453 147497045 0 2 Not Locked 0, 255 0 0 Hz 13.5 dBmV 0.0 dB 0 ~ 4095 0 0 0 Upstream OFDMA Channels Channel Lock Status Modulation / Profile ID Channel ID Frequency Power 1 Not Locked Unknown 0 0 Hz 0 dBmV 2 Not Locked Unknown 0 0 Hz 0 dBmV