Problems with home phone cutting in and out on a Cox line
I have had calls drop, garbled with or without a headset, and have even purchased a new phone that is DECT 6.0. The base is in close proximity to the router (just replaced it also) and modem. The phone base is about 3 feet from the router and 5 feet from the Cox modem with two other handsets in the house. On calls, I constantly get drops, garbling, and told I sound like I am underwater. I have had Cox out here numerous times with no luck finding problem. I purchased a better headset, but even when not using it, I still have some problems. This issue is intermittent. I have Cox Hub in my backyard, so I am close to it. This happens on long distant calls the most, as that is the calls I am usually on. The problem is the same as with the previous phone and previous router. In addition, there are times that the Caller ID does not work and just displays 'incoming call'. PLEASE HELP!4.5KViews0likes4CommentsMy caller ID always shows "private" - on my TV and on my phone system, and even when calling the landline from my cell. The call history on phone tools does show the ID
My caller ID always shows "Private Caller" -- even when calling from my own cell phone -- on the TV and on my phone system -- but Phone Tools shows the ID. What gives?1.1KViews0likes1Commentcaller ID showing my city
when I call some cell phones the caller ID shows my city and state rather than my name I do not want the caller ID to show my city at this time. I will be moving in a few months to a new city. At that time it can show my city name. If I can switch phone numbers now to one that is in that city that would be great - so it would show that city on caller ID as a default. I've called Cox multiple times to get this resolved with no luck. I want my name or my landline number from Cox to show up on other's caller ID but never city and state. How do I resolve this?2.3KViews0likes2CommentsCalller ID does not show the correct name of person calling
Anytime I call from my cell phone to any Cox customer including my former Cox account the name that shows ts not me but my EX wife, The number was associated with a cox account years ago but was never in her name and the CNAME and directory listing are all correct in my name. THis happened automatically. I can control what my caller ID shows on other people Caller ID. My cell carrier is sprint and my bill in my name and always has been. How can this be changed and who can changed it if I cam not a current cox customer. Please post a solution here on your forums since this has been asked before in the past and you ( the forum ) offered no solution.. I suspect that COX has not updated with this phone number in their database. Calling customer service has not helped since I am not a cox customer anymore.4KViews0likes2Comments